EPISODE 31: Promised a Refund But Never Got It? Here’s the Legal Truth
Too many wellness entrepreneurs offer verbal incentives to close a deal—without ever putting them in writing.
In this episode, Cory shares a real story of a client who bought a $90,000 piece of equipment based on a refund promise… and never saw the money. He explains how false inducement works, how off-contract promises can nullify agreements, and what to do instead.
Why This Matters
You can follow the contract to the letter—but if someone entered the deal based on a false promise, the whole thing can be thrown out. That’s the legal power of inducement.
Key Takeaways
✔️ If a promise isn’t in the contract, it can still legally count—if it influenced the purchase
✔️ False inducement is grounds to void a contract or demand refunds
✔️ Always document off-scope promises in writing (email or message)
✔️ Saying “you’ll get this extra” just to close a sale can backfire
Cory’s Legal Pro Tip
📄 “Even if you meant well, a promise made before signing—like a bonus or refund—can invalidate the whole agreement if you don’t follow through. Always document everything in writing.”
🎧 Want to avoid messy refund battles and protect your business? Hit play now.
LISTEN ON
Law Meets Heart: The Conscious Counsel Podcast
Running a wellness business doesn’t mean you have to fear the legal side. We break down the law in a way that’s practical, empowering, and actually enjoyable.
Tune in for real conversations, legal tips, and support from a lawyer who speaks your language (and loves you).
About Us
Heart-leading health and wellness entrepreneurs, we've got your back. The Conscious Counsel Podcast is the go-to resource for business growth and legal advice for practitioners, solopreneurs, and small businesses dedicated to making a positive impact and spreading love and wellness throughout the world.
Law meets heart. Hosted by Cory Sterling, this podcast shares real stories, practical insights, and legal wisdom for wellness entrepreneurs, fitness professionals, and heart-led business owners. Whether you’re scaling your studio, launching a retreat, or just want to make law feel less scary—this show is for you.
Whether you’re a yoga teacher, personal trainer, life coach, or holistic health professional, this podcast gives you the guidance, support, and protection you need without the confusing legal jargon. Tune in for enlightening conversations with experts, industry-specific legal guidance, and real-life case studies of conscious businesses. You do what you do to make the world a better place, and this podcast is here to clear the path so you can show up fully in your gifts. And, if you need legal help, why not get it from a lawyer who loves you?
Cory Sterling
Lawyer & Founder of Conscious Counsel
Cory is a heart-led lawyer, entrepreneur, and podcast host making law fun, accessible, and empowering for wellness professionals around the world.
Subscribe to Get Updates
Be the first to hear new episodes, get exclusive legal tips, and stay inspired with real stories from wellness entrepreneurs building heart-led businesses.
CONSCIOUS COUNSEL LAW CORPORATION
206-12 ATHLETES WAY
VANCOUVER BC
V5Y 0B5 CANADA
